Frequently Asked Questions

    Find answers to common questions about AquaIntel's water utility intelligence platform

    General Questions

    A comprehensive water utility intelligence platform that combines asset-level data, decision-maker contacts, and predictive analytics to transform how companies sell to water utilities.
    Businesses selling to water utilities, including equipment manufacturers, engineering firms, technology providers, service companies, and chemical suppliers.
    Finding qualified sales opportunities, identifying decision-makers, discovering upcoming capital projects, understanding utility needs/funding, and monitoring regulatory issues.
    Purpose-built for the water industry with deep domain expertise and specialized data collection (asset types, treatment processes, etc.) that general platforms miss.
    Regulatory filings, Capital Improvement Plans (CIPs), meeting minutes, procurement portals, financial reports, and aerial imagery.

    Platform Features

    Comprehensive utility profiles, asset inventory databases, treatment process visualizations, capital project tracking, contact intelligence, and CRM integration.
    Service area, leadership contacts, financial data, asset inventory, compliance status, and historical project information.
    Yes, information on major components like pumps, motors, and blowers, including manufacturer and age estimates.
    Yes, we monitor rate structures, local bonds, state revolving funds (SRF), and federal grants (IIJA).
    Real-time alerts based on CIP releases, bid postings, or specific triggers like mentioning products in meeting minutes.

    Implementation & Onboarding

    Users can be up and running within 24-48 hours.
    Yes, includes platform orientation, on-demand videos, written documentation, and regular webinars.
    Yes, we support Salesforce, HubSpot, Microsoft Dynamics, and Zoho CRM.
    Maintained through automated monitoring, AI-powered change detection, and analyst verification.

    Subscription & Pricing

    Essentials: $499/month per user (Basic profiles, core contacts). Professional: $999/month per user (Comprehensive access, CRM integration). Enterprise: Custom pricing (Full API, unlimited users).
    Yes, specialized bundles for Equipment Providers, Engineering Firms, and Technology Providers at $299/month.
    Monthly plans available for Essentials and Professional. Enterprise plans are typically annual.
    Yes, 14-day free trial available for Essentials and Professional plans.
    30-day money-back guarantee for annual subscriptions.

    Customer Experience

    Customers typically see a 200%+ increase in qualified leads and a 15-20x return on investment.
    Used for territory mapping, RFP preparation, and proactive replacement sales.
    Equipment manufacturers identify aging assets for replacement, engineering firms track CIP releases for project opportunities, and technology providers monitor regulatory changes driving demand.

    Technical & Security

    SOC 2 Type II compliance, end-to-end encryption, and multi-factor authentication.
    Yes, strict protocols ensure proprietary company data remains private.
    All modern browsers (Chrome, Firefox, Safari, Edge) on desktop, tablet, and mobile devices.
    Currently focused on U.S. water utilities, with plans for international expansion.

    Getting Help

    Available via the platform's help center or dedicated support email.
    Yes, strategic consulting services available for territory planning and market analysis.
    Via the feedback button, account managers, or the Ideas portal.
    Visit www.waterutility.ai/demo or call (267) 271-2599.

    Still Have Questions?

    Our dedicated team of experts is committed to understanding your unique needs and objectives.